PRIVACY POLICY

Last Updated: September 24, 2025

Welcome to Tellus Materials Co., Ltd. (hereinafter referred to as "the Company", "we"). To help you use this site with confidence, this Privacy Policy describes how we collect, use, store, and disclose your personal information. By accessing or using this website, you agree to the contents of this policy.

I. Scope of Application

This policy applies to the collection, processing, and use of personal information when you use our website and the services it provides. It does not apply to third-party websites other than this website, nor does it apply to personnel not commissioned or managed by the Company.

2. Information We Collect and How We Use It

Collection type

  • Contact information: name, email, phone, job title, company, mailing address.
  • Device and technical data: IP address, browser/operating system, source URL, page view, dwell time.
  • Interactive data: content you provide through forms, emails, or other means.

Purpose of use

  • Respond to inquiries and provide the services or information you request.
  • Improve website and user experience for statistics and analytics.
  • Sending messages about a company, service, or event with your consent.
  • Comply with laws and regulations or respond to proper requests from competent authorities.

Source: Provided by you on your own initiative, automatically collected through technologies such as cookies, and service providers (such as hosts/analytics).

3. Data Protection

The Company adopts reasonable technical and organizational security measures (such as a firewall, antivirus, and permission control). Only authorized personnel may access personal information and have a duty of confidentiality. When outsourcing, the trustee is also required to comply with information security and confidentiality regulations and conduct necessary audits.

5. Policy on Sharing Personal Data with Third Parties

Parties: We do not sell or rent your personal information. Only share if:

  • With your written or verifiable consent.
  • Due process as required by law, court, or competent authority.
  • To avoid imminent danger to your life, body, freedom, or property.
  • Statistical or academic research is conducted in the public interest, and the data is de-identified.
  • This policy governs necessary transfers within the Company or between affiliated companies for business purposes.

6. Cookies and Similar Technologies

For better service, we may write and read cookies on your device. You can set your browser to refuse cookies; however, some features may not work properly.

7. Data Retention Period

We only keep your personal data for as long as is necessary to achieve the purpose for which it was collected, and we adjust the retention time to comply with statutory, contractual, or business requirements. When the purpose is no longer valid or expires, it will be deleted or anonymized in accordance with the procedure.

8. International Data Transfers

Your personal data may be transferred, stored, or processed outside your country; in the case of transfers to regulated areas such as the European Union (EEA) or outside the United Kingdom, we will use legally recognized mechanisms (such as standard contractual clauses or other appropriate safeguards) to ensure data security.

9. Your Rights and Choices

By law, you may request: to inquire or read, to make copies, to supplement or correct, to stop collecting/processing/using, or to delete your personal data. The Company may reasonably authenticate and refuse certain requests to the extent permitted by law.

10. Amendments to This Policy

This policy may be updated from time to time due to operational or statutory requirements; the latest version will be posted on this page and marked “Last Updated”. If a major change notice is required by law, it will be handled in accordance with the regulations.

11. Contact Us

If you have any questions about this policy or the exercise of your data rights, please contact us at:

  • Company: Tellus Materials Co., Ltd.
  • Email: info@tellusmaterials.com
  • Address: 8 Ziqiang South Road, 5F-10, Zhubei City, Hsinchu
  • Tel: +886-3-5227900